Privacy Policy  

Protecting user (“you” or “your”) privacy is a top priority for ellitecollects which is owned by Sudozi Information Technology Private Limited (“we”, “us”, or “our”).  We are dedicated to maintaining transparency and building trust by clearly detailing the types of data we collect and how it is utilized. Our policy is designed to inform you of the measures we take to protect your privacy and ensure your information is handled responsibly. We prioritize your trust and strive to provide a secure experience by adhering to stringent data protection standards. Thank you for taking the time to understand our practices in maintaining your privacy. 

What Information We Will Collect  

When you visit our Website, we gather and keep the personal data you provide to ensure a secure, efficient, and tailored experience. This enables us to adapt our services and features to your needs while gathering the essential personal information needed for these purposes. Generally, you can navigate the site without revealing your identity, but once you supply personal data, your anonymity is no longer maintained. We indicate which fields are compulsory, allowing you the choice to withhold information by opting out of specific services. 

We might monitor your activity on our site to perform research on user demographics, interests, and behavior, compiling this data in an aggregated manner. Information collected includes the URLs you visit, your browser details, and IP address. On some pages, we use cookies to examine web traffic, assess promotional success, and build trust and safety. Cookies, which are small files stored on your hard drive, help deliver services, reduce the need to re-enter passwords, and cater to your interests. Although most cookies are session-based and erased after use, you have the option to decline them, which may restrict some site features and necessitate more frequent password entries. 

Some pages on our Website may feature 'cookies' or similar tools from third parties that operate independently of us. When you make a purchase, we collect data regarding your buying patterns and gather additional information such as your billing address and payment details. If you choose to post on message boards or provide feedback, we store this information to address disputes and offer customer support, as legally permitted. 

We may also gather personal correspondence, like emails or letters, along with any communications from other users or third parties concerning your Website activities. Upon setting up a free account with us, we collect personal information like your email, name, phone number, and payment details. Although browsing some sections of our Website does not require registration, placing orders does, and we utilize your contact information to send you offers aligned with your past purchases and interests. 

Purpose of Information Collection  

We use personal information to deliver services you've requested and provide the option to opt-out of marketing efforts. This data is essential for resolving issues, ensuring safety, measuring interest in our offerings, and customizing your experience, while also safeguarding against fraud and enforcing terms. We also collect and analyze demographic and activity data to enhance our service offerings. 

Your IP address is used to diagnose server problems and manage our website, as well as to collect general demographic data. Occasionally, we invite you to participate in optional surveys that gather contact and demographic details, which help us tailor website content to your preferences. Cookies, which can be permanent or temporary, are placed on your device to store user-specific information, though they do not contain personal identifiers. 

Sharing of Collected Information  

We may share your personal information with our related companies and affiliates, who might market to you unless you choose to opt out. Disclosures to third parties may occur when needed to provide services, comply with legal obligations, enforce agreements, assist with marketing, or detect and investigate fraud. We do not allow third parties to market to you without your explicit consent when sharing information. 

Additionally, information might be disclosed if required by law or to respond to legal proceedings like subpoenas or court orders, and to safeguard user rights and safety. Personal data could also be shared with law enforcement or to enforce terms and address rights infringements. In events of business mergers or acquisitions, your data may be transferred to the new entity, which must follow this privacy policy regarding your personal information. 

Links to Other Sites 
Our website may link to external sites that could collect personal data. ellitecollects is not accountable for the privacy practices or content of these sites. 

Security Measures 
We employ rigorous security protocols to protect your data from loss, misuse, and unauthorized access. Secure servers are used whenever you access or modify your account information, and we follow strict guidelines to safeguard your data. 

Choice/Opt-Out 
Users can choose to opt out of receiving non-essential communications, such as promotional messages from us or our partners, after setting up an account. 

Advertisements 
We partner with third-party advertising firms to display ads. These firms may gather data about your site visits, excluding personal details, to show you relevant advertisements. 

Your Consent 
By using our website and sharing your information, you agree to our Privacy Policy, including how your data is collected and shared. Updates to our privacy policy will be posted on this page, ensuring you remain informed about our data collection and usage practices. 

Grievance Policy  

We ensure a transparent process for vendors to address any concerns. Vendors can submit their complaints via our dedicated support portal, where each case is logged for review. We aim to respond to grievances within five business days, ensuring timely communication and resolution. A designated grievance officer is responsible for overseeing the process and ensuring all issues are addressed impartially. Our commitment is to resolve grievances efficiently and fairly, maintaining positive vendor relationships. 

Contact Us 

Reach out to us at sudoziinformationtechpvtltd@gmail.com, if you have any questions in regards to our Privacy Policy.